Privacy Policy

CueBit Digital Electronics (“CueBit”, “we”, “us”) respects your privacy. This policy explains what information we collect when you use cuebitdigital.com and related services, how we use and protect that information, and the choices available to you as a customer, partner, or site visitor in Nigeria and beyond.

Information we collect

Account and order data

• Name, email address, phone number, and delivery address
• Order history, product preferences, wishlists, and support correspondence
• Login credentials stored in encrypted form
• Business details when you enquire about bulk supply, vendor partnerships, or corporate procurement

Payment information

Payments are processed by third-party payment providers configured on our WooCommerce store. We do not store full card numbers on our servers. Transaction references, payment status, and billing-related metadata may be retained for accounting, fraud prevention, and dispute resolution.

Technical and usage data

• IP address, browser type, device information, operating system, and pages visited
• Cookies and similar technologies that help the site function, remember preferences, and maintain session state
• Analytics data to understand how customers browse products, complete checkout, and use support resources
• Referral and campaign data when you arrive through affiliate or promotional links

How we use your information

• Process orders, deliveries, returns, warranty facilitation, and customer support requests
• Communicate about orders, sourcing updates, delivery status, and important service messages
• Improve our website, product catalogue, pricing intelligence systems, and logistics coordination
• Evaluate partnership applications from vendors, affiliates, and service providers
• Prevent fraud, abuse, chargebacks, and unauthorised transactions
• Send marketing communications where you have opted in—you may unsubscribe at any time
• Comply with legal, tax, and regulatory obligations applicable in Nigeria

Cookies and similar technologies

We use cookies to keep you signed in, remember cart contents, measure site performance, and support features such as currency display and checkout functionality. Some cookies are essential for the store to operate; others help us understand usage patterns.

You can control cookies through your browser settings. Disabling certain cookies may prevent some features—such as staying logged in or retaining cart items—from working correctly.

Sharing with third parties

We share data only as needed to operate our business, including with:

• Payment processors, banks, and financial institutions
• Courier and logistics partners responsible for delivery
• Technology hosting, security, and analytics providers
• Supplier or sourcing partners when required to fulfil, price, or ship your order
• Professional advisers where required by law or for legitimate business purposes

We do not sell your personal information to data brokers or unrelated third parties for their own marketing.

International data and sourcing

Because CueBit sources products internationally, limited order and product information may be shared with overseas suppliers and freight partners to complete procurement and delivery. We expect partners to handle data appropriately for fulfilment purposes.

Data retention

We retain account and order records as long as needed for legal, tax, warranty, and operational purposes, then delete or anonymise data where appropriate. Support correspondence may be retained to improve service quality and resolve disputes.

Your rights

You may request access to, correction of, or deletion of personal data we hold about you, subject to legal and contractual obligations—such as retaining order records for tax compliance. To exercise these rights, contact us using the details below.

Security

We use reasonable technical and organisational measures to protect your data, including encrypted connections for checkout and secure credential storage. No online system is completely secure; please use a strong password, do not share your login details, and report suspected unauthorised access promptly.

Children

Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with information, contact us and we will take appropriate steps.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices, technology, or legal requirements. Material changes will be posted on this page with an updated date.

Last updated: June 2026

Contact CueBit

CueBit Digital Electronics
Banex Plaza Wuse, FCT Abuja
Email: support@cuebitdigital.com (privacy & account enquiries)
Phone: +234 813-484-4361
Hours: Mon–Sun 09:00–19:00