Accessibility Statement

CueBit Digital Electronics is committed to making our website, shopping flows, and customer support accessible to as many people as possible, including customers who use assistive technologies or who experience barriers when using digital services.

Our commitment

We aim to follow widely recognised accessibility practices, including principles aligned with the Web Content Accessibility Guidelines (WCAG) 2.x, where reasonably practicable for our WordPress-based platform, theme, and third-party integrations.

Accessibility is an ongoing effort, not a one-time checklist. As we add products, features, and partner integrations, we review how those changes affect navigation, readability, and form usability for all customers.

What we are working on

• Clear navigation structure and readable text across key shopping flows—browse, product detail, cart, checkout, and account pages
• Keyboard-friendly interaction where supported by our theme and plugins
• Descriptive labels on forms such as checkout, account login, password reset, and contact
• Alternative text on product and branding images where alt text has been provided in our catalogue
• Logical heading hierarchy on informational pages such as policies, help articles, and partnership guides
• Support channels—email and phone—that do not require use of the website to place or resolve an order

Known limitations

Some areas of our platform may not yet meet every accessibility standard:

• Third-party payment gateways, currency widgets, or supplier-sourced product media may have limited accessibility support
• Older product images or supplier-provided content may lack complete alternative text
• Some interactive elements inherited from our theme or plugins may not be fully optimised for screen readers or keyboard-only navigation
• Live pricing updates driven by supplier and logistics data may cause dynamic content changes that assistive technologies handle differently

We review these areas as our platform evolves and work with vendors and partners to improve over time.

Alternative ways to shop and get help

If any part of our website is difficult to use, you can still place orders and receive support through the following channels during business hours:

• Email support@cuebitdigital.com with the products you want, your delivery address, and any questions
• Call +234 813-484-4361 (Mon–Sun 09:00–19:00) for order assistance, product enquiries, and delivery updates
• Visit our Help Center for answers to common questions about ordering, sourcing, delivery, and returns

Feedback and assistance

If you experience difficulty using any part of our website, or need help completing a purchase, please contact us. When you reach out, it helps if you include:

• The page URL or feature you were trying to use
• A brief description of the barrier you encountered
• Your browser and device type, if known
• The assistive technology you use, if applicable

We will do our best to provide the information or support you need and to consider your feedback in future platform improvements.

Last updated: June 2026

Contact CueBit

CueBit Digital Electronics
Banex Plaza Wuse, FCT Abuja
Email: support@cuebitdigital.com
Phone: +234 813-484-4361
Hours: Mon–Sun 09:00–19:00